Frequently Asked Questions
Everything you need to know about your Ramona Bădescu Exclusive experience.
How long does shipping take for domestic and international orders?
Domestic orders are typically delivered within 2-3 business days. For international shipping, delivery times vary between 5-10 business days depending on your location and selected shipping method.
What is your return policy for fashion items?
We accept returns within 14 days of delivery. Items must be in their original condition, unworn, unwashed, and with all tags attached to be eligible for a full refund.
How do I ensure I choose the correct size?
Each product page features a detailed 'Size Guide' with specific measurements. If you are between sizes, we recommend sizing up for a more comfortable fit or contacting our style consultants for personalized advice.
Which payment methods do you accept?
We accept all major credit and debit cards (Visa, Mastercard, American Express), PayPal, and secure bank transfers to ensure a seamless checkout process.
Are the materials used in the collections sustainable?
At Ramona Bădescu Exclusive, we prioritize high-quality, ethically sourced fabrics. We are committed to slow fashion principles, ensuring durability and timeless style in every piece we create.
Can I track my order once it has been dispatched?
Yes, once your order is shipped, you will receive an email confirmation containing a tracking number and a link to monitor your package's journey in real-time.