Returns & Exchanges

At Ramona Bădescu Exclusive, we want you to be completely satisfied with your purchase. If your luxury piece isn't the perfect fit, you can return or exchange it within 14 days of delivery.

Return Process

• 1.
  Initiate Your Request

  Log into your account or use our guest portal to select the items you wish to return and state the reason for the request.

• 2.
  Prepare the Package

  Place the items in their original packaging, ensuring all tags are attached and the products are in unworn, pristine condition.

• 3.
  Ship the Items

  Affix the provided prepaid shipping label to your parcel and drop it off at any authorized courier location.

• 4.
  Quality Check & Refund

  Once our team inspects the returned items, your refund or exchange will be processed within 5-7 business days to your original payment method.